A global chemical manufacturer intended to build a corporate university that organized and mapped training content to a variety of job-specific capabilities. We conducted interviews and focus groups with chemists, engineers, sales professionals, and their managers in order to develop capability frameworks for various job families. These frameworks gave insight into the key tasks and activities associated with each position, how much relative time was spent on each, which were considered most important to the organization’s success, what skills were required to be successful, and which were the most difficult to master. We inventoried and evaluated existing courses, identified gaps in the library relative to the key skills, and organized the library by capability and mapped them to skills-based curricula.
